Shipping Information

Last updated: February 14, 2026

This Shipping & Delivery Policy explains how orders placed with Ajst Homeware Store are processed, shipped, and delivered. We aim to provide clear, consistent, and transparent shipping information aligned with our store operations.

Ajst Homeware Store is an online-only retail store operated, managed, and legally represented by ORANGEBOX FARMS LLC. All shipping-related operations, fulfillment coordination, delivery support, and shipping policy administration for this store are handled under the responsibility of ORANGEBOX FARMS LLC, the business entity that owns and manages the store.

1. Store and Business Information

Ajst Homeware Store operates exclusively online and does not maintain a public retail storefront or walk-in customer location. Any address shown on this website, including on policy pages, the footer, the About Us page, and the Contact page, refers to the business entity that owns, operates, and legally represents the store.

2. Shipping Destination

We currently ship to:

United States only

We do not offer international shipping at this time.

3. Order Cut-Off Time and Handling Time

Order cut-off time: 2:00 PM Pacific Standard Time (PST / UTC -8)

Orders placed before the daily cut-off time may begin processing on the same business day. Orders placed after the cut-off time will generally begin processing on the next business day.

Handling time: 3 to 5 business days
Handling days: Monday through Friday

Handling time refers to the time required for order review, preparation, packaging, and handoff to the shipping carrier.

After placing your order, you may receive:

• an order confirmation email confirming that your order has been received;
• a shipping confirmation email with tracking information once your order has been dispatched.

4. Transit Time and Estimated Delivery

Transit time: 3 to 5 business days
Shipping days: Monday through Friday

Estimated total delivery time: 6 to 10 business days
This estimate includes both handling time and transit time.

Delivery times may vary depending on factors such as:

• carrier operations;
• weather conditions;
• holidays;
• destination and local delivery conditions;
• service availability in the delivery area.

5. Shipping Fees

We offer simple and transparent shipping rates:

Flat-rate shipping: $5.99

Shipping fees are displayed during checkout before the customer submits the order.

6. Carriers and Tracking

We ship using trusted carriers operating within the United States.

Once your order has been shipped:

• a tracking number will be provided by email;
• tracking updates are managed by the carrier and may take time to appear after shipment;
• carrier selection may vary depending on package size, destination, service availability, and operational logistics.

7. Shipping Confirmation and Delivery Notifications

Customers may receive shipping-related email communications in connection with the order process, including:

• order confirmation;
• shipping confirmation;
• tracking-related updates where available;
• delivery-related notifications when applicable.

These communications may include relevant order and store information, including the store name, order details, shipment status, and the business contact information associated with the store.

8. Incorrect or Incomplete Shipping Information

Customers are responsible for ensuring that all shipping information submitted at checkout is accurate and complete.

If an order is delayed, returned, or undeliverable due to an incorrect, incomplete, or invalid shipping address provided by the customer, the customer may be responsible for:

• additional shipping costs for reshipment;
• delays in delivery;
• or cancellation-related consequences where reshipment is not possible.

9. Delivery Delays

Unexpected delays may occur due to circumstances outside our direct control, including but not limited to:

• carrier disruptions;
• severe weather;
• high shipping volume;
• public holidays;
• regional delivery limitations;
• operational interruptions affecting the carrier network.

We appreciate your patience in such situations and will make reasonable efforts to assist with shipping-related inquiries.

10. Holiday Shipping

During peak periods such as major holidays and high-volume shopping seasons, shipping times may be extended.

During such periods:

• orders may take an additional 2 to 8 business days beyond the standard estimated delivery window;
• delays may occur due to increased order volume, warehouse workload, and carrier capacity.

We encourage customers to place orders early during holiday periods when timely delivery is important.

11. Refused, Unclaimed, or Undeliverable Packages

If an order is returned to us because of:

• refusal of delivery;
• an unclaimed package;
• an incorrect or incomplete shipping address provided by the customer;
• or failure to receive the package in accordance with carrier procedures;

the customer may be responsible for:

• additional shipping costs for reshipment;
• or other reasonable handling-related charges where applicable.

12. Lost or Missing Packages

If tracking information shows that a package has been delivered but you have not received it, please take the following steps first:

• check with household members, neighbors, building management, or your local delivery area;
• wait an additional business day, as carriers may occasionally mark a package as delivered before final drop-off;
• contact the shipping carrier directly for delivery details or to open a claim where appropriate.

You may also contact us for assistance at:

[email protected]

Shipping-related claims should be reported within a reasonable timeframe after the expected delivery date.

13. Force Majeure and Events Beyond Our Control

We are not responsible for shipping delays caused by events beyond our reasonable control, including but not limited to:

• natural disasters;
• severe weather conditions;
• war;
• labor disruptions or strikes;
• government actions or restrictions;
• public emergencies;
• carrier service interruptions;
• technical or infrastructure failures affecting logistics operations.

In such cases, shipping and delivery timelines may be extended. We appreciate your understanding where extraordinary circumstances affect normal delivery operations.

14. Responsibility of the Business Entity

All shipping, fulfillment coordination, shipment administration, delivery support, tracking communications, and related shipping-policy matters for Ajst Homeware Store are managed under the authority and responsibility of ORANGEBOX FARMS LLC.

As the business entity that owns, operates, manages, and legally represents the store, ORANGEBOX FARMS LLC assumes responsibility for:

• order shipping administration;
• shipping-policy oversight;
• fulfillment coordination;
• customer communication regarding shipping matters;
• shipping-related records and operational procedures;
• and legal and administrative responsibility associated with shipment handling for the store.

15. Online-Only Store Notice

Ajst Homeware Store is an online-only store. The store does not operate a public retail storefront, showroom, or walk-in pickup location.

Any business address shown on this website, including on policy pages, the footer, the About Us page, and the Contact page, refers to the responsible business entity behind the store. The listed address is used for business, warehouse-related, administrative, operational, and legal purposes and is not presented as a public shopping or pickup location.

16. Contact Us

If you have any questions regarding shipping, delivery, or this Shipping & Delivery Policy, please contact us: